Policies

Accessibility
The Sanderson Centre is working toward a barrier-free building. Public entrances, lobbies, washrooms and seating are all accessible. Wheelchair seating and hearing assistance equipment are available for our patrons. Please notify us at time of order if special services are required. Please note that accessible seating is not available through online ticketing - please contact the box office directly.

Latecomers
Latecomers will be seated at a suitable break in the performance. In order to minimize disruption for the performers and the audience, seating may be in alternate locations from your tickets.

Privacy
The Sanderson Centre respects the privacy of its patrons. We do not share or sell personal information with any outside organization. Any information collected will only be used for the stated purpose and only with your consent. If you wish to be removed from our mailing list or review any of your personal information we may have, please contact the box office.

Emergencies
Should someone need to reach you during a performance, they should call (800) 265-0710 and follow the instructions.

Babes In Arms
The Sanderson Centre welcomes children old enough to enjoy the performance. Every person must have a ticket in order to be admitted.

Ticket Exchange
We are pleased to exchange your tickets; there are no refunds (must exchange from one Sanderson Centre presented performance to another). Simply call the Box Office at least 24 hours prior to your performance. A fee of $5.00 is charged on exchanges (with exception of Centre Stage Patrons, who may exchange free of charge).